Ask Keeper

Ask a question, report a problem, share an idea, or read the basics.

Your messages are sent to Keeper’s AI help service. Never include wallet secrets or sensitive personal information.

Before you use Ask Keeper

Ask Keeper uses the same AI-assisted help service as the Keeper app. It can answer questions and draft bug reports or feature requests. It cannot access your wallet, view your keys or sign transactions.

Ask Keeper may be incorrect or incomplete. Verify important wallet and recovery actions carefully.

Your messages and limited browser context are sent to Keeper services and may be processed by AI providers. Chat history is saved in this browser tab.

Reports are posted publicly on GitHub only after you review and confirm them. Never include wallet secrets or sensitive personal information.

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Self-custody basics

A short guide to Bitcoin Keeper, multisig, signing devices and the backups you need to understand.

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What is Bitcoin Keeper?

Bitcoin Keeper is a free, open-source bitcoin self-custody wallet for managing wallets, signing keys, recovery and long-term access planning. It supports Single-Key Wallets and Multi-Key Wallets, including multisig setups. There are no subscriptions; donations are optional.

What does self-custody mean in Keeper?

You manage the keys needed to authorize spending and are responsible for their backups. Keeper is not an exchange or a custodial account.

An optional Server Key is stored on Keeper’s servers and can help sign as one key in a Multi-Key Wallet. Keeper cannot spend your bitcoin with this key alone.

What is a multisig wallet?

A multisig wallet requires several keys to authorize spending. In a 2-of-3 setup, 2 of 3 keys are needed to spend. This can reduce dependence on a single key, but you must maintain the required keys and the wallet’s configuration backup.

Can I use Keeper on my phone with hardware wallets?

Keeper has iOS and Android apps and supports hardware and software signing devices. A Multi-Key Wallet can combine different signing devices. Connection methods depend on the device and phone; check the current app and device documentation before choosing your setup.

What should I back up?

These backups serve different purposes:

Recovery Key
Your 12-word backup for restoring Keeper. Keep it offline and never share it. It does not replace every signing device’s own backup.
Wallet Configuration File
Helps recreate a wallet setup, but contains no private keys. Keep the configuration for your Multi-Key Wallets.
Signing-device backups
Preserve access to your separate signing keys. App recovery does not replace these backups.
Cloud Backup
Saves wallet configuration files. It does not replace your Recovery Key or signing-device backups.
Assisted Server Backup
Backs up encrypted data using a community-run Keeper server. It is separate from Server Key and does not replace your Recovery Key.

Can I recreate a Keeper wallet in another app?

A Wallet Configuration File can recreate the wallet setup in compatible software. You still need the required signing keys to spend. Importing a wallet adds it to an app; it does not move bitcoin. Exportable configurations help you plan access beyond one app or device.

Who is Keeper suitable for, and what are the tradeoffs?

Keeper suits people who want to manage bitcoin wallets, signing devices, recovery and long-term access planning together. A Single-Key Wallet is simpler for everyday use. Multisig requires managing more keys and backups.

Advanced inheritance and timelock rules need careful planning; changing them may require a new wallet and moving bitcoin. Inheritance tools help plan access to keys and information; they do not establish legal ownership.